Архив: Front Desk (Guest Relations) Manager. Киев.
- Описание
We are happy to announce an exciting opportunity in the newly built hotel under DBI Umbrella.
If you’re passionate, ambitious and experienced Hospitality professional we will be happy to offer you to join the Executive Team at DBI Hotel Management Company. The main purpose of this role is to ensure the highest guest satisfaction, to enjoy standing out in the crowd and maintaining excellent relationship with all internal and external guests.
The Front Desk Manager | Guest Relation Manager is responsible to ensure the professional and effective running of the day-to-day Front Office operation in accordance with all standards with DBI Policies and Procedures.
The background and experience in hotel Front Office / Guest Relation areas is required.
Main tasks
To oversee the entire Front Office operation to maintain high standards while serving the guests
To evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
To maximize room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
To monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
To conduct monthly meetings
Previous supervisory hotel experience is must
Exceptional communication, interpersonal and guest handling skills
Excellent leadership, interpersonal and communication skills
Ability to work under pressure
Don’t miss your fantastic opportunity to achieve career excellence in a leading company.
We promise lots of fun, friendly working environment and opportunities for constant learning and development!
- График
- Полная занятость
- Компания
- Dbi hotels & resorts
- Город
- Киев
- Категория
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