Архив: Coordinating Doctor. Москва.
- Описание
International SOS is the world leader in the organization of medical services and providing security during business trips.
We take care of our customers around the world, having at their disposal more than 1000 units in 90 countries. We have unique knowledge and experience: more than 12 000 of our employees, among them 1400 doctors of the highest category and 200 specialists in the field of security, work for the comfort and safety of our clients.
More than 80% of the Fortune 500 companies are our customers globally. The company has been working in the Eastern Europe & Central Asia (Russia including) region for more than 20 years, providing its clients with a full range of services, offering risk management solutions, both globally and locally.
Several company’s Business Lines are presented in Russia, among which Medical Services, Assistance and Concierge Services.
We do our best to help our clients fulfill their obligations to help their employees. With our help, international and local companies, state and non-governmental organizations reduce the risks that their employees may encounter in solving business tasks.
To increase the quality of our services we are looking for an Coordinating Doctor to become a part of our team.
RESPONSIBILITIES
Responsibility for medical due diligence and case direction with respect to all medical assistance cases. Responsibility for all ongoing medical related tasks required on all medical assistance cases. Assess each case with respect to its medical elements and provide direction in order to facilitate medical due diligence and render the appropriate assistance. Provision of assistance with referrals and retrospective claims assessments as required. Responsibility for ensuring that there is an appropriate medical handover of cases at the beginning/ end of each shift. Provide clear case direction at the transmission handover process in the Assistance centre each day. Direct the medical frequency /intensity of medical contacts with treating Doctors, Clients, patients and their family members as appropriate. Direct the planning and progress of medical hospitalization cases. Oversee the planning and progress of operational issues relating to medical case management. Take on additional projects or responsibilities as guided by and required by the Medical Director Assistance.MEDICAL ASSISTANCE SERVICES
Receive and assess all medically related calls received from clients. Collect logistical, medical and collateral histories pertaining to the medical event/incident. Provide telephone medical assessment of patients in all parts of the world, assess and monitor the appropriateness of the treatment where they are located. Give advice to callers, relatives, employers, employees, insurance companies and other clients. Organize and supervise appropriate medical assistance for Intl.SOS clients. This includes obtaining medical reports, organizing referrals, monitoring the patient’s conditions, recommending appropriate means of medical transportation, and monitoring the progress of such. Obtain medical reports from treating doctors to ascertain the suitability of patient’s treatment, monitor medical care and co-ordinate the patient’s needs for transport as appropriate. Providing medical referrals in the regions covered serviced by the Alarm Centers. Conduct intermittent site surveys (review of medical facilities) to add to our network of medical providers as appropriate. Partake in the further development and enhancement of Intl.SOS medical and logistic capabilities.MEDICAL LIASON AND REPORTING
Collect relevant medical information to produce focused professional medical reports. Professionally communicate verbally and/or in writing to the relevant parties/clients of the progress of the patient’s condition and appropriate recommendations. Undertake responsibility for all medical information released from the Assistance centre. Undertake direct contact with relevant Treating Medical Officers and Local Medical Officers as appropriate to expedite the case management Liaise with client medical departments and claim departments to effectively communicate relevant medical and logistical information in accordance with the client requirements. Undertake public relations calls as required to ensure good communication with all parties and to promote clear understanding with patients, families, clients etc. Establish responsive liaison arrangements both within International SOS and externally. i.e. Medical Directors, patients and insurance companies. Positively promote the work of International SOS. Maintain high standards of detailed and accurate documentation including the consistent updating of case files.MEDICAL TRANSPORTATION
Consistently maintain the Intl.SOS Medical Transportation Standards (MTS) in expediting all medical transportations. Responsibility for the assessment of medical and logistical aspects of evacuations and repatriation, including the assessment of the necessity of an evacuation and the means by which it should take place. i.e. air-ambulance / commercial carrier (seated / stretcher) / escort type / medical equipment etc. Liaise with medical departments of various airlines for passenger medical clearance as indicated. Act as a medical escort when required for appropriate medical cases. i.e. air-ambulance / commercial carrier (seated / stretcher). Determine most appropriate Medical escort personnel for the specific case as appropriate. Assist in the maintenance, upgrade and control the emergency mobile medical equipment available in the Assistance centre as appropriate.GLOBAL ASSISTANCE NETWORK (GAN) AND REFERRALS
Responsibility for medical referrals such that patients are referred to appropriate levels of care and the appropriate medical provider is selected Collation of new information on medical providers and facilities encountered and transfer of this information to the Global Assistance Network (GAN) department with medical comment for further investigation.MEDICAL SERVICES
Conduct site surveys, medical audits and write report as per Intl.SOS’s specifications upon request from the Medical Director. Assist in the review and implementation of Medical Evacuation Response Procedures (MERP) for Intl.SOS Medsite sites and clients operating in the region. Undertake work at other locations, including Medsites and Clinics sites, as and when required by consensus arrangement.CASE ESCALATION
Escalation as per Intl.SOS protocol to the Medical Directorship of the alarm centre, Regional Medical Directorship and Corporate Assistance Department (CAD).PROMOTION OF INTL.SOS SERVICES
Participate, under the direction of the Medical Director and Branch Manager and in consultation with the Head of Sales, in appropriate business development activities to enhance the development of Intl.SOS activities. Assist in explaining Intl.SOS’ medical services to prospective and existing clients as requested.MISCELANEOUS
Work within and promote all International SOS policies and procedures. Carry out other reasonable duties as requested by the Medical Director. Work flexible hours as appropriate to the needs of the post. Be responsible for own CME – Intl.SOS will endeavor to support appropriate CME requests Attend supervision, training and departmental meetings as and when required.Requirements:
Graduate medical education Readiness to travel Fluent English (written and spoken) The existence of a valid licenseTerms and conditions:
Interesting & intensive job Opportunity training Official salaries, discussing with successful candidatesLocation - Moscow Office
- Компания
- International sos
- Опыт работы
- 3–6 лет
- Город
- Москва
- Категория