Архив: Technical support specialist. Львов.

Описание

In Webitel you will get:



- Work in a company that implements call centers and CRM-systems for 6 years and has more than 4000 users;



- Work in a team whose efforts are focused on the constant search and implementation of innovations;



- Orientation on solving complex problems and practical implementation of ideas;



- Work with new IT projects and IT consulting projects;



- Support initiatives of talented employees.



Main responsibilities:



- Provide Webitel’s users with technical support;



- Understanding the customer’s environment;



- Diagnose and resolve network technical problems;



- Provide basic VoIP phone system support and troubleshooting;



- Identify and escalate priority issues;



- Maintain the documentation.



Requirements:



- Advanced Linux user — must have;



- Understanding of the fundamental operations of a modern IP based network — must have;



- English Level — at least upper-intermediate (B1;B2);



- Russian level — fluent;



- Customer service orientation;



- Excellent communication and interpersonal skills;



- Ability to be self-motivated, pro-active and work in a small team.



What we offer:



- Work in a friendly team;



- Comfortable office location (near St. George’s Cathedral);



- The ability to develop knowledge of the work of Linux systems, modern IP based networks;



- Cookies and fruits every day;



- Competitive salary and bonuses.

Город

Львов

Категория

IT