Архив: Technical Support Engineer (IT HelpDesk). Минск.

Описание

Netcracker Technology Corp., a large software development company and one of the world’s most respected TOMS Solutions (Telecommunications Operations and Management Solutions) companies, has an opening for:

Technical Support Engineer

Requirements:

Higher technical education, preferably computer systems, systems and networks / IT / Informatics; English (Pre-Intermediate), enough to communicate with English-speaking colleagues; Knowledge and good working experience on MS-Windows 10; Knowledge of network infrastructure, understanding of network protocols, TCP/IP networking fundamentals; Experience in AD (User management, groups, policy e.t.c.); Knowledge of the principles of operation and configuration DNS‚ DHCP‚ VPN‚ FTP‚ HTTP services and RAID arrays; Skills in network equipment (configuration, installation) D-Link, Cisco equipment; Good communication skills, proactivity, fast learner, independent in work;

Will be of advantage:

Experience in *nix (RHEL, OEL, Ubuntu); Knowledge of programming languages (PowerShell, Python);

Responsibilities:

Help ensure a high level of users satisfaction through resolution and appropriate escalation of issues and requests; Full manage (Installation, connection, configuration and troubleshooting) users equipment; Equipment inventory in corporate systems; Work with incident management system (Service Desk, Jira); Management and monitoring of servers and network equipment; Network troubleshooting problem; Peripheral equipment configuration; Participate in IT projects;

We offer:

Opportunities for career development; Professional growth in the international business environment; Medical insurance for employees; English courses; Friendly atmosphere, sports activities and corporate events; Salary will be discussed individually with the successful candidate.

We will give you the opportunity to realize your professional ambitions, based on a strong resource base, competence and experience of our company, a world leader.

График

Полная занятость, полный день

Компания

Ооо netcracker technology corp.

Опыт работы

3–6 лет

Город

Минск

Категория

IT