Архив: Technical Expert/Support. Минск.

Описание

Kino-mo is looking for Technical Expert in Minsk office.
Kino-mo is a London-based company that develops hi-tech smart visual technologies. Kino-mo received a number of British awards, worked with global brands from Samsung and Intel to Aston Martin and was awarded Top 3 British innovations of the year.

RESPONSIBILITIES:

Deliver 24/7 excellent technical support for Kino-mo customers and partners regarding HypervsnTM product Establish the initial contact and provide support by Skype, e-mail, and remote connection to customer systems Respond to customer enquiries by diagnosing issues and providing the most appropriate technical solutions, or escalating to the necessary specialist Maintain knowledge database by logging case notes, correspondence, solutions, documents, and other records

REQUIREMENTS:

Excellent knowledge of English, both oral and written. Required to possess ability to effectively communicate with different customers, including native and non-native speakers Advanced PC user (knowledge of Networking basics is required) Ability to work flexible hours if needed, and adjust to changing schedules (sometimes with short notice) Job experience in working in Technical support or related fields is a plus Ability to communicate productively with team members (face to face and via e-mail) Must possess attention to detail and strong problem solving skills

BENEFITS:

Smartest engineers and innovative product on the international market Comfortable working environment and ample workspace Competitive salary Professional and English trainings Team activities 100% paid sick leave and 27-day paid vacation

График

Полная занятость, сменный график

Компания

Ооо кино-мо текнолоджис

Опыт работы

1–3 года

Город

Минск

Категория

IT