Архив: Night Support Specialist. Минск.

Описание

Targetprocess is a flat and agile company of 100 people who work on Targetprocess — a software tool to visualize and manage Agile projects according to Scrum, Kanban or a custom approach. It is used by 5700+ companies in 80 countries of the world and is accessible via modern web browsers and mobile applications for iPhone, iPad and Android devices.

Now our team is looking for the Support Specialist.

Tasks:

Provide awesome customer support by answering product questions and troubleshooting issues via live chat, email and screen sharing tools Write and update documentation that will actually save your time in future Share knowledge and represent the interests of the customers

The person we are looking for:

Has some technical background or education. Experience in Support, QA or Admin position is a plus. Good writing skills and ability to communicate in a clear and understandable way. Fluent English Really cares about the customers and the service we provide. The empathy is almost tangible Willing to learn and constantly improve, as well as contribute to the team improvement Can comfortably work a mix night and day shifts

We offer:

Own products Strong professional team Cozy office Comfortable working places Medical insurance Lunch compensation

График

Полная занятость, сменный график

Компания

Targetprocess llc

Опыт работы

1–3 года

Город

Минск

Адрес

Проспект победителей, 100

Категория

IT