Архив: Customer Support Specialist. Киев.

Описание

One of the leading photography software developers and publishers in the world is looking for a Customer Support Specialist to provide our users timely help and inspire them with our software.

REQUIREMENTS

Fluent English (advanced level) is a MUST
Experienced user of Mac computers
Interest in photography
Excellent communication skills
High level of personal responsibility

WILL BE A BIG PLUS

Previous experience of working as a customer support specialist
Knowledge of German/French languages
Knowledge of basic HTML

RESPONSIBILITIES

Handle and resolve all customers' complaints and requests (via emails and social media channels)
Answer technical and billing questions,
Analyse and assess customers' needs
Deliver information about benefits of the products to turn potential customers into paid ones
Develop the knowledge base (FAQ, etc.)
Translate advertising materials if necessary

WE OFFER

Unique opportunity to grow as part of international team of professionals and become a digital marketing manager in the future
Cool projects around best-selling photography apps for Mac
Modern spacious office, with game rooms
Health Insurance
21-day paid vacation
Paid sick days
Lots of fun

График

Полная занятость, готовы взять студента

Компания

Skylum software

Опыт работы

Опыт работы от 1 года

Город

Киев

Категория

IT