Архив: Customer Support Specialist. Киев.

Fluent English (advanced level) is a MUST

Knowledge of Windows/Mac Operating System + experience in optimization OS’s work

Previous experience of working as a customer support specialistInterest in photography

Excellent communication skills

High level of personal responsibility

Certificates in any Technical Sphere

Knowledge of Japanese language +++

Knowledge of German/French/Spanish/ languages

Photographer portfolio

Knowledge of basic HTML, XML.

Unique opportunity to grow as part of international team of professionals and become a digital marketing manager or QA/DEV in the future

Cool projects around best-selling photography apps for Mac

Modern spacious office, with game rooms

Health Insurance

21-day paid vacation

Paid sick daysLots of fun

Handle and resolve all customers' complaints and requests (via emails and social media channels)

Answer technical and billing questions,

Analyse and assess customers' needs

Deliver information about benefits of the products to turn potential customers into paid ones

Develop the knowledge base (FAQ, etc.) Translate advertising materials if necessary

One of the leading photography software developers and publishers in the world is looking for a Customer Support Specialist to provide our users timely help and inspire them with our software.