Архив: Customer Support specialist. Киев.

Описание

You will be of great asset if:

- you possess great English written and oral communication skills;

- you are a fluent Windows PC user with speedy typing skills;

- you're ready to take at least 2 night shifts per week;

- attentiveness is all about you;

- diligence is what you are truly proud of;

- you are an amazing team player;

- you are open-minded and result-oriented;

- stress resistance is what you can easily demonstrate upon a need.

 

What you'll be doing:

- working cooperatively with the team of customer support specialists and other departments answering clients' inquiries over the phone, email and live chat;

- working on retaining customers by means of finding the best individual approach to meet clients' expectations following company's procedures and policies;

- never stopping to develop your communication and negotiation skills working closely with the team of trainers and English native speakers;

- escalating feedback received from clients to ensure company's success.

 

If you are the one we'll offer

- flexible schedule so that you can find time for yourself;

- paid training session conducted by experienced trainers + shadowing program and post-training support;

- international contract as well as bonuses for meeting provided metrics and impressive quality results;

- opportunity for professional development and personal growth;

- convenient friendly office in the city center with the atmosphere you'll fall in love with;

- regular team-building and corporate events; 

- medical insurance;

- being a part of great and inspiring project.

 












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Город

Киев

Категория

IT