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Архив: Customer Service Representative (French). Киев.

Бюджет 1021$ / 27000
грн
в месяц

Создан: 7 лет назад

Закрыт

Описание

International software technological Company — iDeals Solutions (www.idealsvdr.com) opens a new position for Customer Service Representative — French in its Kiev office.

iDeals Solutions is a global Company with a team of highly qualified and reliable experts with offices and partners in four international regions including North America, Western Europe, Eastern Europe, and the Asia Pacific region. The Company is intended to be a global leading SaaS provider of secure document management solutions.

If you’d like to grow and run exciting new projects using latest and hottest technologies, we can give you such opportunity. We are looking for proactive and talented people who ready to meet real challenges and interesting tasks and be ready for wide career opportunities.

Requirements:

French writing and speaking — high level, fluent, C1 or C2
Very good writing and speaking English (C1, C2 — proficient, advanced and higher)
Experience of communication with Frenchnative speakers
Previous working experience using French at least 1 year
Excellent knowledge of Russian language (without Ukrainian accent)
University Degree or final year students will be considered as well
Excellent computer knowledge, proficient in MS Office (Word, Excel)
Passion for professional development in IT industry
Self-management, openness, kindness, and sense of humor
Readiness to work (6 night shifts in sequence per 1,5 months) + 1 shift on a weekend per month, the rest would be day shifts.

Responsibilities:

Handling incoming calls/correspondence (in French, English and Russian)
Consulting users, knowledge working
Processing customer requests
Resolving technical problems in accordance with the instructions
Quality control of IT systems
From time to time: taking over additional tasks, if necessary — e.g. writing content to support users or documenting internal procedures, etc.

Comfortable conditions of work:

Office in 5 minutes walk from metro Shuliavska
Modern, stylish office, well appointed and equipped
Free lunches, coffee, tea, juices, fruits, biscuits, snacks
Places for recreation, PlayStation, board games
Sports corner, table tennis, yoga, TRX
Massage in the office

Social package:

Salary at the market’s third quartile, payment for overtime hours
Paid vacation — 20 working days a year (unspent vacation days are added next year)
Taxi compensation
Paid Medical Insurance

Possibilities for growth:

Work in a strong team with the possibility of professional development
English courses, compensation of individual English learning
Compensation for professional learning (courses, conferences, master classes), attending various seminars / trainings, learning within the company
Library for employees — BookBox and electronic library

Corporate events:

Offsite corporate parties twice a year (abroad), a celebration of all common holidays (New Year, Halloween, etc.), team building in teams
Participation in sporting events: races, tournaments
Participation of corporate teams in entertainment activities: «What? Where? When?», PubQuiz, quests
Corporate gifts and bonuses, congratulations from the company with personal and family events, support in difficult situations

График: Полная занятость, готовы взять студента

Компания: Ideals solutions

Город: Киев

Категория: IT

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