Архив: Customer support specialist (English language). Санкт-Петербург.

Описание

Company developing educational interactive product in field of chemistry, physics and biology demonstrating real science is looking for a specialist to customer support service. Company sales their products through all over the World.

Responsibilities:

Communication with clients on support questions through three ways: chat, email, phone consultations; Managing of customers tickets through internal database Problem solutions and assistance to clients;

Requirements:

Fluent English (we are looking for a person lived abroad for many years, preferably at school or University) Second language (German, French, etc..) will be an advantage Experience in customer service and technical support is desirable Ability to understand customer’s problems and offer a perfect solution for their needs Good communication skills

We are looking for a person who likes to work with people and interested in chemistry, biology, mathematics and IT.

Conditions: A-class office, m. Kirovsky Zavod Employment according to The Labour Code Tuition assistance, books, educational courses Private Medical Insurance Lunch is payed by company Flexible working schedule, 40 hours/week, night working hours are payed extra Extended vacations – 30 calendar days

График

Полная занятость, сменный график

Компания

Агентство научные кадры

Опыт работы

1–3 года

Город

Санкт-петербург

Адрес

Биржевая линия, 14

Категория

Образование и наука