Архив: Customer support service operator (Russian / English languages). Санкт-Петербург.

Описание

Fort Financial Services company is in search of a responsible, hardworking and stress-resistant specialist who is determined to learn and develop and not afraid of multitasking.

!!!!!Fluency in English and Russian is a must!!!!!!

Duties:

Operating of incoming requestes from the company's customers via phone/online chat/email; Consulting clients on the technical issues, services and products of the company; Services monitoring, troubleshooting; Testing of company products; No cold calls, no sales.

Requirements:

Higher or incomplete higher education; Basic knowledge of web technologies, understanding of the operation of web browsers, web servers; Literate written and spoken English (at least pre-B2 or B2 // pre-Upper-Intermediate or Upper-Intermediate) Working experience in forex broker company no less than 1 year Competence in business phone etiquette Initiativity , discipline, stress resistance.

Preferably:

Working experience in customer support service; Languages proficiency; Developed skills of intercultural communication; Knowledge of HelpDesk, ServiceDesk systems.

Conditions:

Salary: from 50 000 to 70 000 rubles (depending on qualification and previous working experience) Full technical equipment: a powerful PC, all necessary software Training and development at the company's expenses Professional and career growth Working timetable: 5/2, floating. Office in the center of the city (Chernyshevskaya metro station) 6 weeks paid vacation 100% paid sick leave Young, cheerful and friendly team Fresh fruits, tea, coffee, chocolate and cookies are supplied

График

Полная занятость, сменный график

Компания

Fort financial services

Опыт работы

1–3 года

Город

Санкт-петербург

Категория

Банки и страхование